Tixu Ticketing

Ticketing that does more.

For concerts, circus, theater, football and everything in between: sales, guest loyalty and control – in one interface, in the browser or on your phone.

New · AI Assistant

Ask your numbers.
In plain sentences.

Revenue, occupancy, cancellations, new customers, origin: the AI Assistant analyzes your data in conversation – every step transparent, personal data masked.

AI Assistant

New chat

Analytics in conversation – every step traceable.

Ask about any numbers in the system.

One click puts the question in the input – adjust the period and tenant first if needed.

How did last month’s revenue compare to the previous year?Which dates in the next four weeks have the lowest occupancy?How has the cancellation rate developed over the year?Where do our customers come from – the top ten locations?Create a campaign that boosts occupancy next month.Who are this year’s top ten customers by revenue?
Ask a question about your numbers…➤
Privacy by design

How your guests stay anonymous.

The AI never sees names or contact details – it works with placeholders. The link to your customers stays in your system.

01

Ask a question

In plain sentences – or with one click on a sample question. Period and client can be adjusted beforehand.

02

Mask the data

Names, email addresses, phone numbers and postal addresses are replaced with placeholders before the AI sees anything.

03

Analyze anonymously

The AI works exclusively with the anonymized data and shows every step: period, clients, grouping.

04

Use the result

As a bar, line or pie chart or a table – with highlights, follow-up questions and “Save as list”. Only you see real names.

What the Assistant can do

Analytics without exporting to Excel.

Four views

Bar, line, pie or table – switch with one click.

Save as list

Turn the result straight into a customer list – e.g. for your next newsletter.

Follow-up questions

Relevant next questions are suggested: map, previous year, clients …

Spots what stands out

The AI points out outliers and patterns instead of just delivering numbers.

Period & client

Every analysis states what it refers to – and can be adjusted.

Privacy by design

Personal data only ever leaves your system masked.

See the AI Assistant live
Dynamic Pricing

Prices that think ahead.

tracks the booking pace and occupancy of every date and suggests the right prices: fill slow dates in a targeted way, sell popular dates better. You decide – with one click.

  • Price suggestions per date and category
  • Based on booking pace, occupancy and the previous year
  • Fill empty seats, get more out of busy nights
  • Full control: nothing changes without your approval
Dynamic PricingDemand-based price suggestions
Expected revenue€66,468.00
  • Thu Oct 15Dinner show · 7:00 PM
    Low demand46%
    €59Apply −€6
  • Fri Oct 16Dinner show · 8:00 PM
    High demand88%
    €69Apply +€5
  • Sat Oct 17Dinner show · 8:00 PM
    almost sold out97%
    €74Apply +€8
  • Sun Oct 18Dinner show · 6:00 PM
    on track61%
    €59

Suggestions based on booking pace, occupancy and last year – you decide what gets applied.

Ticketing · Support

Guest has a problem? Solved right away.

Chat, email and WhatsApp land in one inbox – right next to the booking and customer profile. Accept the request, check the AI suggestion, send.

  • All channels in one inbox
  • Booking and customer history right alongside
  • AI suggests fitting replies
  • Resend, rebook or refund tickets
Customer supportChat · Email · WhatsApp
Team online
AI suggestion from the booking

Write a reply…

01
Sales & checkout

From seating plan to confirmation.

Online, at the box office or through resellers – one inventory, one set of prices, no double bookings.

  • Online shop in your design
  • Box office / PoS for the evening counter
  • Fast checkout with menu and merch upsells
  • Demand-based Dynamic Pricing
Seating & stadium plan · Fri 8:00 pmStalls

STAGE

2× Stalls R4 · + 2× menu€176.00
02
Shop & Upsells

A ticket becomes a whole evening.

Right after seat selection, your shop offers matching upgrades – menu, wine, VIP or merch. Guests see sold-out options at a glance.

  • Upgrades selectable per ticket
  • Variants such as meat or vegetarian
  • Availability and “Sold out” in real time
  • Reservation countdown for fair seat allocation
🔒-Shop · Upgrades
GOP
Sign up
Reserved44:324
Home»Munich»Stylez! - May 17, 25  4:00 PM»4  seats»Upgrades

Choose your
upgrades!

Customize your tickets with the available options.

Choose an option for3-course menu
Close
Continue with 1 upgrade · €97.00
03
Entry

Entry that keeps count.

Scan tickets, count guests and spot bottlenecks before they happen.

  • App-based scanning at the entrance
  • Live count per gate and event
  • Season tickets and memberships
  • Instantly visible in the dashboard

ENTRY · GATE A

✓
Valid

Stalls · Row 4 · Seat 12

Admitted312 / 340
04
Marketing

Newsletters that feel personal.

Your CRM data makes every email personal – with salutation, name and the right survey link for each guest.

  • Placeholders such as first name, salutation or survey link
  • Conditions, e.g. a custom greeting per salutation
  • Segments based on purchase behavior and visits
  • Surveys and task scheduling in the same area
🔒Tixu · Marketing › Edit newsletter
HomeNewsletterEdit newsletter
Newsletter details

Title

Test newsletter

Subject

Your opinion matters!

Content

FileEditViewInsertFormatTools
Newsletter header image: ensemble on stage

Email salutation

thank you so much for visiting our variety theater!

We hope our show, our service and our atmosphere left you truly delighted!

To make your next visit – and that of other guests – even better, your opinion matters a great deal to us. Spare us just a few minutes and share your impressions with us.

☆ Our tip

Our gift vouchers make a perfect present for young and old alike. The next gift full of WOW moments is just a few clicks away.

Placeholders
+ First name insert
+ Last name insert
+ Email insert
+ Date of birth insert
+ Street insert
+ ZIP code insert
+ City insert
+ Country insert
+ House number insert
+ Title insert
+ Salutation insert
+ Email salutation insert
+ Survey link insert
+Survey

Condition

If Salutation = „Ms“:

„Dear friend“

Event booking completed
Back
Delete
Save
Newsletter saved
05
Customer service · Q&S

Every request lands in the right place.

Emails automatically become tickets – with status, priority and a category suggested by the AI. Payment issues go straight to the top.

  • All emails and chat messages in one system
  • AI-based pre-categorization
  • Automatic prioritization
  • Filter by location, status and category
🔒Tixu · Q&S Ticket System › Email Tickets
HomeEmail Tickets
Filter

Client

Münster

Status

Open
Reload
Search
100 Max. entries per pagePrevious1Next
Ticket numberStatusPriorityCustomer no.SubjectCategoryCustomer nameEmail
TICKET-
1739799616
OPENNORMALNo customerI have a questionOTHERMax Mustermannmaxmustermann@web.de
TICKET-
1739787017
OPENHIGHNo customerPayment problems with my bookingPAYMENTMax Mustermannmaxmustermann@web.de
TICKET-
1739355017
OPENNORMALNo customerFeedbackOTHERMax Mustermannmaxmustermann@web.de
TICKET-
1739184017
OPENNORMALNo customerThank you for this unforgettable evening!OTHERMax Mustermannmaxmustermann@web.de
TICKET-
1738577420
OPENNORMALNo customerMaking a bookingOTHERMax Mustermannmaxmustermann@web.de
TICKET-
1738251617
OPENHIGHNo customerBooking was cancelled during payment. What now?PAYMENTMax Mustermannmaxmustermann@web.de
TICKET-
1738251020
OPENNORMALNo customerQuestion about upgradesOTHERMax Mustermannmaxmustermann@web.de
TICKET-
1737474018
OPENHIGHNo customerStatus of my paymentPAYMENTMax Mustermannmaxmustermann@web.de
TICKET-
1737473416
OPENNORMALNo customerWhen does admission for the show start?OTHERMax Mustermannmaxmustermann@web.de
TICKET-
1737028218
OPENNORMALNo customerRebooking requestOTHERMax Mustermannmaxmustermann@web.de
TICKET-
1737027618
OPENHIGHNo customerCan I add an upgrade at short notice?PAYMENTMax Mustermannmaxmustermann@web.de
TICKET-
1737026818
OPENNORMALNo customerPositive feedback from us!OTHERMax Mustermannmaxmustermann@web.de
06
Data & dashboards

Numbers for everyone who needs them.

Custom dashboards, lists and exports – or simply ask the AI.

  • Custom dashboards per role
  • Lists, filters and exports
  • User analytics and A/B tests
  • Analysis by channel: box office, web shop, Market
Revenue by channellast 8 weeks
Web shopBox office

We protect your interests.

As your commercial agent, we sell in your name and on your account – with automatic fraud detection, identity verification and the option to decline suspicious transactions.

Request a demo now

Effortless to use

Manage everything in the browser or on your phone. Numbers and tools available to everyone with access, anytime.

“ has made administration so much easier – finally no more chaos between all those different systems!”
Dennis GroteManaging Partner, GOP Entertainment Group
Modules

With , do more than
just sell.

Hover over a tile to see its features.

01

CRM

CRM
  • B2B & B2C customer management
  • TAPI
  • Smart filters
  • AI chat
  • Emails in the system
02

Ticketing

Ticketing
  • Online & PoS
  • Fast Checkout
  • Resale & secondary market
  • Entry
  • Dynamic Pricing
03

Marketing

Marketing
  • Smart newsletters
  • Upgrade landing page
  • Audience filters
  • A/B tests
04

AI

AI
  • AI email analysis
  • Purchase behavior analysis
  • Product recommendations
  • Automated workflows
05

Upselling

Upselling
  • Personalized offers
  • Real-time cross-selling
  • Shopping cart analysis
  • Food & drink, merch & VIP
06

Management

Management
  • Artists & members
  • B2B management
  • Events
  • Licenses & contracts
07

Sales

Sales
  • Quote creation
  • Reseller
  • Sales pipeline
  • Commissions
08

Data

Data
  • Custom dashboards
  • Lists & exports
  • User analytics
  • Pricing
09MARKET

Market

Market
  • Release allocations
  • Sales cutoff & promotions
  • Voucher redemption
  • Works with any ticketing system
For your whole team

One interface.
Every role.

Every department sees what it needs – with its own permissions and dashboards.

📈

Management

Revenue, occupancy and channels at a glance – or just ask the AI.

🎟️

Box office

Box office, rebookings and all customer emails in one system.

📣

Marketing

Segments, newsletters, landing pages and A/B tests.

🚪

Entry

Scanning app and live counts at every entrance.

🎪

Artists & program

Artist, event, license and contract management.

🤝

Sales & B2B

Quotes, resellers, sales pipeline and commissions.

In four steps

Getting started with .

We support you from the first demo to the first admission.

01 / GET TO KNOW

Demo & needs

We look at your venue, your processes and your goals.

02 / SETUP

Set up the system

Seating plans, products, prices, upsells and your shop design – we set it all up for you.

03 / MIGRATION

Data & training

We migrate your customer data, train your team and test admission with you.

04 / GO-LIVE

Sales launch

You sell – we remain your point of contact.

Ticketing questions

Good to know.

Does the AI see my guests' personal data?

No. Names, email addresses, phone numbers and postal addresses are masked before analysis, and the AI works exclusively with anonymized data. The link to your customers stays in your system.

Do I need to install any software?

No. runs in the browser and on your phone – for everyone with access, anytime.

Who is the contracting party when tickets are purchased?

We sell as your commercial agent, in your name and on your account. Prices, terms and sales figures stay with you.

Can the shop use my own design?

Yes. Your shop appears entirely in your brand – logo, colors, fonts, images and wording can all be customized. We set everything up for you.

Are there interfaces to other systems?

Yes. We set up the connection for you and can provide your data via our API whenever you need it – for example for accounting, POS, your newsletter tool or your own website.

Demo

Let’s get to know each other.

30 minutes, online, no obligation.

Book a demo